Contact Us

Address: Chaksibari Marg, Thamel, Kathmandu 44600
Landline : +977-01-4700975
Cell: +977 9846525426
Email: contact@biblionepal.com
Timing: Sat-Sun (09:00 AM - 09:00 PM)

FAQ SECTION

Questions? Answers.

How do I place an order on your website ?

It's easy! Simply browse our catalog, click on the book you want, and hit the "Add to Cart" button. Once you're done, go to your cart, review your order, and proceed to checkout.

Are books on the store genuine ?

Absolutely! At our bookstore, authenticity is our top priority. We take pride in directly importing books from reputable publishers, cutting out the middleman to ensure the utmost quality. We've never sourced books from third parties, so each and every book you find in our store is guaranteed to be genuine.

For over two decades, since our establishment in 1999, we've been committed to bringing you the finest literature directly from the source. This longstanding dedication means you can trust the integrity of every book on our shelves. So, rest assured, delve into your literary adventures with confidence, and let the joy of reading begin!

What payment methods do you accept ?

We accept Cash On Delivery, Esewa, Khalti, and bank transfer. The processes are shown at the time of checkout.

For international payments, we accept Wise, Remitly, and many more. You can contact our support for detailed information. All payment methods are safe and secure.

Are there any discounts or promotions available ?

Keep an eye on our website and newsletters, and most importantly follow us on Social Media for the latest discounts and promotions. We also offer special deals during holidays and bookish events.

What if the book I receive is damaged or incorrect ?

We strive for perfection, but in case of any issues, please reach out to our customer support team within 24 hours of receiving your order. We'll make it right!

What happens if a book I want is out of stock ?

Fear not! You can often pre-order or sign up for notifications ( this is really important ) on the product page. We'll alert you as soon as the book is back in stock.

Do you offer international shipping ?

Absolutely! We've spread our literary love worldwide. Check our shipping details during the checkout process to explore the destinations we currently serve.

Can I request unavailable books ?

Yes, absolutely! Until now, we have fulfilled thousands of rarest to rarest requests for the rarest books. So, just relax and fill out the book request form located in the top menu bar. Afterward, our team of import experts will connect with you to make your literary wishes come true.